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Employers

Head of e-commerce product, Sliema

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Location:

Sliema, Malta 

Job Category:

Sales
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EU work permit required:

Yes
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Job Reference:

7467_1623071031

Job Views:

26

Posted:

07.06.2021

Expiry Date:

22.07.2021
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Job Description:

Responsibilities:



Analyze risk-scoring reports to identify potential addictive behavior, contact players who are at risk by phone or email, and provide support according to internal policies and procedures in relation to additional checks, self-exclusion, and account blocking

Monitor escalated player registrations to prevent and avoid underage gambling

Monitor escalated self-excluded players to assess risk and refund, eligible players

Monitor and review follow-up case report on a daily, weekly, and monthly basis

Escalate complex cases with recommendations to senior management to ensure player protection is safeguarded

Adopt a solution-focused approach to assist vulnerable players

Recommend changes and/or amendments to Responsible Gaming operational activities and processes

Work closely with the Responsible Gaming Manager to instill a culture of Responsible Gaming through promoting awareness, and delivering training as required
Company Info
Betting Connections
High Street
Sliema, Malta
Phone: +356 27 204 520
Web Site: www.bettingconnections.com
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Company Profile