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Employers

Turkish & English speaking Customer Service Agent – Malta, Sliema

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Location:

Sliema, Malta 

Job Category:

Customer Service
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EU work permit required:

Yes
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Job Reference:

Job ID: 7751_1623227779

Job Views:

28

Posted:

09.06.2021

Expiry Date:

24.07.2021
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Job Description:

On behalf of our client, we are looking for driven individual whose role is to manage and improve the customer service experience of the company’s customers.

Do you speak fluent Turkish and English and have strong experience within the sports betting environment? Talk to us! Speak with our iGaming Recruitment Consultants today!



Responsibilities:

* Support and provide our operators with the highest standard by making use of our products and features.
* Liaise with all the departments to prioritize and solve customer issues promptly and accurately.
* Track all tasks from operators to IT or Trading Team until ticket status is complete.
* Maintain customer focus and respond to customer queries in accordance with company guidelines.

Requirements:

* Minimum 2 years’ experience working within sports betting environment.
* Self-motivated, ability to work unsupervised as well as being able to work as part of a team in a fast-paced environment.
* Fluent level of Turkish language (both spoken and written).
* Good command of spoken and written English.
* Proactive, flexible attitude to work with a willingness to constantly learn, review and improve skills and processes.
* High level of initiative, accountability, communication, attention to detail and ability to follow process and procedures.
* Willing to work night shifts.

Benefits:

* Health/Dental Insurance
* Option to remote working during COVID-19

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Job Requirements:

* Minimum 2 years' experience working within sports betting environment. * Self-motivated, ability to work unsupervised as well as being able to work as part of a team in a fast-paced environment. * Fluent level of Turkish language (both spoken and written). * Good command of spoken and written English. * Proactive, flexible attitude to work with a willingness to constantly learn, review and improve skills and processes. * High level of initiative, accountability, communication, attention to detail and ability to follow process and procedures. * Willing to work night shifts.
Company Info
Betting Connections
High Street
Sliema, Malta
Phone: +356 27 204 520
Web Site: www.bettingconnections.com
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Company Profile