PORTUGUESE SPEAKING HEAD OF REMARKETING - LISBON
As Head of Remarketing, you will be responsible for leading efforts to build a marketplace around fleet remarketing and outplacement in one of our client’s main business units dealing with asset management. You will be expected to focus on identifying reselling opportunities, designing a long-term, sustainable, reliable, and solid strategy for fleet remarketing activities online. You will be expected to grow the vehicle remarketing business unit, developing sales via both the pre-existing dealer networks and new direct-to-consumer models. Additionally, you will need to build effective relationships with key stakeholders in the industry, driving sales results, delivery excellence, and customer experience across all 10 geographies our client is currently operating, with special focus in Germany , France, Spain and Italy.
Remarketing Sales Strategy: Work closely with executive management team to build and iterate on an integrated business model that incorporates both their rental and vehicle sales business units. Identify and build strategic relationships with key stakeholders ranging from auto traders, dealer networks, marketing, national, regional and local Government, logistics providers and other service providers, to develop an effective and far-reaching market strategy for the re-selling of campervans.
Sales Operations: Execute yearly, quarterly, monthly and daily strategies to hit targets and drive profitability. Create and execute operational standards to maximize sales effectiveness and ensure consistency and efficiency. Manage customer leads quickly and effectively to deliver a world-class customer experience. Coordinate with logistics and fleet management departments to guarantee best-in-class fleet logistics for timely and efficient delivery to end-customers. Use reports and dashboards to make actionable business recommendations and to guarantee alignment with the overall business plan.
Internal Relations: Work cross-functionally to develop sales and marketing plans that generate commercial awareness for their vehicles and foster business and revenue growth for the fleet remarketing unit. Cooperate with Operations, Logistics and Finance teams to guarantee both a smooth and efficient operation, as well as reliable forecasting, budgeting and reporting.
External Relations: Collaborate with key business partners such as campervan resellers, dealer networks and auto-traders to execute on the overall strategy, covering both third-party and direct-to-consumer sales initiatives. Liaise with external partners and industry press to grow the brand and foster marketing-driven sales for their vehicles.
3-5 years of experience driving campervan sales for a multinational auto brand, especially on an online marketplace/ ecommerce.
A strong track record launching and/or scaling new business units at high-growth international companies, ideally with strong exposure to commercial departments covering both online and offline sales.
Experience engaging and building rapport with customers and external partners across geographies and industries, at all levels.
Experience building and managing high-performing teams, with a demonstrated ability to inspire, influence, and hold a team accountable to achieve a common goal.
Proven track record of outperformance at the individual and team level, while being comfortable with change, hungry to learn and resourceful.
Natural commercial mindset, with exceptional great communication, emotional intelligence and sales skills.
Strategic thinker, effective at using data, logic, and instincts to identify problems and execute solutions at scale.
Self-starter with ability to take on tasks independently and great team-player.
Availability to travel is required
Fluent in English and Portugal and German would be a huge advantage (both written and verbal).
Knowledge of Spanish and/or French is also a strong plus.