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Employers

Software / Energy Account Manager, London

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Location:

London, United Kingdom 

Job Category:

Sales

Salary:

€35,000.00 - €45,000.00

EU work permit required:

Yes
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Job Reference:

BBBH7745_1622652718

Job Views:

34

Posted:

02.06.2021

Expiry Date:

17.07.2021
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Job Description:

SOFTWARE / ENERGY ACCOUNT MANAGER

HOME BASED

UP TO £45,000 + FANTASTIC PROGRESSION + EXCELLENT BENEFITS

Get Recruited are supporting a forward thinking and dynamic organisation, due to continued growth they are now looking for a Software / Energy Account Manager to join their highly successful and growing technical sales team.

My client are a SAAS/CRM provider who work in the Energy and Utilities industry across the UK and the US. Working with reputable clients, you will be responsible for managing the onboarding process for their new clients, and managing relationships with existing clients to ensure they are happy and satisfied at all times.

This is a fantastic opportunity to work within an innovative and continuously growing sector. The role would suit a motivated, dedicated Software Account Manager who is seeking the opportunity to progress their career within software / SAAS / energy / utilities whilst enjoying excellent career progression.

THE ROLE:

* Planning, scheduling and completing virtual training and onboarding with clients
* Maintaining close, regular contact with new clients in their first few months using the platform to ensure they understand how to use it and any questions are answered promptly
* Managing all support tickets and calls from your customers and ensuring the technical team handle these promptly whilst keeping customers up to date at all times
* Working with the technical team to identify and address any issues/bugs
* Testing new system features
* Training clients on new features and updates
* Resolve and where needed escalate client concerns promptly
* Liaising with other colleagues and departments to ensure client needs and requirements are met
* Maintaining and updating up to date client records and information

THE PERSON:

* At least 2 years experience within a similar Relationship Manager / Account Manager role within Software, SAAS, SAS, IT, Energy or Utilities is essential
* A creative approach to solving problems
* Excellent communication skills
* A strong work ethic, willing to put in the extra hours to enjoy results
* Able to work US Hours, typically 2pm-10pm Monday to Friday with some flexibility

THE BENEFITS:

* Up to £30,000 basic salary
* Full training provided
* Excellent progression and career opportunities

TO APPLY:

Shortlisting is taking place imminently so please send your CV in for immediate consideration

Get Recruited is acting as an Employment Agency in relation to this vacancy.
Company Info
Get Recruited


Phone: 0161 850 1091
Web Site:
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