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Employers

Customer Service Administrator - Italian Speaking, Poole

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Location:

Poole, United Kingdom 

Job Category:

Administrative

Salary:

€23,000.00 - €23,000.00

EU work permit required:

Yes
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Job Reference:

BMTH - CSAIT_1623251807

Job Views:

36

Posted:

09.06.2021

Expiry Date:

24.07.2021
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Job Description:

Customer Service Administrator (Italian Speaking)

Location: Poole
Salary: £23,000
Working Hours: 37.5 hours


This is a customer focused role where you will be supporting distributors and end users, as well as supporting internal departments and senior management using both Italian and English language skills.

Key Duties:

* Carry out administrative tasks relating to customer service support
* To ensure incoming orders are entered correctly onto internal CRM system
* To action any follow ups in relation to customer orders
* Answer product related enquiries via both telephone and email
* Prepare and check any required export paperwork
* Liaise with other departments to ensure orders are processes correctly and in a timely manner
* Pass on any new business enquiries/leads to the sales team
* Liaise with Quality department regarding any returned goods
* Raising invoices for shipped goods and credit notes for returned items
* Deal with any technical enquiries and either action or pass onto relevant department

Key Skills:

* Good communication skills, both written and verbal
* A logical mind and good problem solving skills
* High levels of concentration and attention to detail
* Adaptable to change
* Computer literate
Company Info
Mploy Staffing Solutions

Poole, Dorset, United Kingdom
Phone:
Web Site: www.mploystaff.com
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Company Profile