Job Description:
Job Title: Global Offshore Business Development Account Manager
Location: Rotterdam
Who are we recruiting for?
A leading maritime organization is seeking a motivated and focused Account Manager to drive the success of their Global Offshore Business Development efforts. This unique opportunity demands a qualified professional with a strong background in client relationship management and business development within the offshore industry.
What will you be doing?
* Establish and maintain primary contact between the organization and assigned clients, fostering strong relationships with key decision-makers.
* Serve as the focal point for technology planning and delivery services, overseeing the creation, alignment, and ongoing management of strategies and project implementation.
* Develop a deep understanding of client processes and perform on-site visits as necessary.
* Build business cases for products and services not currently utilized by clients, identifying new opportunities for growth.
* Act as a liaison between clients and all departments within the organization, collaborating with consulting staff working on assigned projects.
* Oversee the Accounts Receivable process for clients, ensuring timely and accurate billing and revenue forecasting.
* Facilitate and follow up on client needs, issues, and enhancement requests, aligning product management priorities with client priorities.
* Monitor customer satisfaction and expectations, communicating project status and issues to the Global Account Management Director.
* Oversee client support issues from initial notification through resolution and client acceptance, facilitating timely support issue resolutions.
* Participate in client committees and user conferences as directed, representing the organization's interests and strengthening relationships.
* Utilize existing software and services for effective Client Relationship Management (CRM).
* Create and submit timely and accurate reports related to client activities and expenses.
* Provide support to consulting, development, and sales groups as requested, contributing to the overall success of the organization.
Are you the ideal candidate?
* Bachelor's degree or recognized equivalent from an accredited university, preferably in an engineering/technical discipline or an equivalent field.
* Ten (10) years of relevant experience preferred, with a technical background and/or business experience with offshore projects.
* Ability to develop a working knowledge of organizational rules, guides, statutory regulations, and related instructions, as well as employee safety policies.
* Strong organizational, planning, and project management skills, with the ability to handle multiple ongoing projects simultaneously.
* Expertise in cost reporting, client billing, and revenue forecasting.
* Knowledge of software product management and the maritime industry.
* Exceptional client-based development skills and an entrepreneurial mindset to recognize and capitalize on new business opportunities.
* Skilled in negotiating agreements with clients concerning the scope of work and billing rates.
* Ability to obtain a working knowledge of the organization's Health, Safety, Quality, and Environmental Management Systems.
What's in it for you?
* Opportunity to play a pivotal role in a leading maritime organization, driving the success of their Global Offshore Business Development efforts.
* Competitive compensation package and benefits, commensurate with experience and qualifications.
* Potential for professional growth and development in a dynamic and challenging environment.
* Chance to leverage your expertise and make a significant impact on the organization's offshore operations and client relationships.
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
