Job Description:
CS Supervisor - Generous Bonus Scheme - Apeldoorn
A leading international medical device company has an exciting opportunity for a CS Supervisor to manage and lead the Customer Experience function. With a generous bonus scheme, this role offers the chance for ambitious individuals to develop their career in a dynamic environment, where there are plenty of opportunities for growth and development.
The role:
As a CS Supervisor, you will oversee the Customer Experience Call Centre, demonstrate the ability to take on new responsibilities, and provide support to the Sales Team when needed. Working 2 days from home, you will be responsible for managing remote Customer Service teams and ensuring excellence in customer service.
Requirements:
- 6-8 years of relevant business/Customer Service experience.
- Minimum 4 years’ experience managing remote and/or Customer Service teams.
- Experience working in both a large multi-national company and small entrepreneurial company setting.
- Contact Lens experience is highly desirable.
Do you have any disability or condition that could affect you in the application and interview process? Please feel free to share this information as part of your application, including any necessary adjustments you might need, so we can help make the process easier for you. We assure you this information will not have any negative effect on the interview process outcome.
About NonStop: We are a leading provider of staffing solutions throughout Europe and now also in the US. We're passionate about connecting talent with opportunity and work non-stop to support our clients in hiring the best talent for their teams. Feel free to pop over to our website, NonStop Consulting (https://www.nonstopconsulting.com), for more information, to browse all our roles, or to let us know how we can help you.
