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Customer Service Agent (Dutch / Flemish), Valencia



Valencia, Spain 

Job Category:

Administrative, Customer Service, Telecommunication


€15,660.00 - €18,660.00 per year

EU work permit required:


Job Views:




Expiry Date:


Job Description:

Do you have strong communication skills (native or advanced level of Dutch or Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in the amazing Valencia!

As a Customer Service Agent, your responsibilities include:

- Assisting customers with various challenges by phone or e-mail (B2C)

- Giving advice and providing solutions

- Maintaining a good customer relationship

- Making sure that all issues are solved and documented


Job Requirements:

- Strong communication skills and empathy

- Discipline, accuracy and reliability

- Respectful and positive attitude towards customers

- Solution-oriented approach

- Patience

- Ability to express yourself in a coherent and concise manner

- Motivation to contribute to our customer satisfaction and business success

What you need:

- Native level of Dutch or Flemish

- Good level of English

- Flexibility with regards to working hours (including evening and weekend shifts)

- Basic computer skills are required

- Call center experience is a plus, but not a must

Salary Benefits:

- Fixed salary plus the possibility to earn a bonus up to €3000 / year

- Paid training

- Tax-free benefits including food, transport, insurance & childcare

- Free fruit & water at the office

- Free Spanish language classes

- Easily accessible office in Valencia

- A fun, friendly and people-focused work environment

- Open atmosphere in which employee suggestions and ideas are heard

- Growth opportunities

Employment Type:

Full time, Part time

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Company Info
NCC Barcelona

Barcelona, Catalunya, Spain
Web Site: http://newcocoms.com/
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